Digital Learning Operations Analytics Specialist
Brand
City
La oportunidad
The main role of this position is to manage and evolve the Learning Management System (LMS – SuccessFactors), while elevating the use of digital capabilities, data, and analytics across global learning initiatives.
This role goes beyond coordination, ensuring operational excellence in learning deployment while driving data-driven decision-making, reporting, and continuous optimization of the learning ecosystem.
The Digital Learning Operations & Analytics Specialist will act as a key enabler for scaling learning initiatives through system expertise, automation, and advanced reporting.
Tus retos
LMS Management & Optimization:
• Manages and administers the SuccessFactors LMS ensuring system functionality, scalability, and optimal user experience.
• Oversees course lifecycle: configuration, upload, testing, publishing, and maintenance.
• Ensures content is accessible, well-structured, and appropriately categorized.
• Improves LMS structure, taxonomy, and navigation.
• Acts as main point of contact for troubleshooting with IT and providers.
Strategic Training Deployment in the LMS:
• Collaborates with instructors and SMEs to implement global learning initiatives.
• Coordinates global scheduling and enrollments.
• Standardizes deployment processes across regions.
• Identifies automation opportunities.
Learning Data, Reporting & Analytics:
• Builds dashboards using Power BI or similar tools.
• Analyzes participation, completion, and engagement metrics.
• Translates data into business insights.
• Evolves reporting into advanced analytics.
• Ensures data accuracy and governance.
Digital Learning Experience Enhancement:
• Monitors LMS user experience and improves it.
• Supports integration of digital learning solutions.
• Collaborates with learning design teams.
Continuous Improvement & Innovation:
• Drives process optimization and innovation.
• Introduces new tools and automation.
• Keeps up to date with learning tech trends.
Nos encantaría conocerte si tienes
Key competencies and skills:
• Experience with LMS (SuccessFactors preferred)
• Advanced Power BI or data visualization tools
• Strong analytical mindset
• Advanced Excel skills
• Systems thinking and process orientation
• Attention to detail
• Excellent English
• Customer focus
• Stakeholder management
• Continuous improvement mindset
Related experience:
• LMS Specialist or Learning Systems Administrator roles
• Learning Operations or Digital Learning roles
• HR Tech or Talent Analytics roles
• Experience in global environments is a strong advantage
¿Qué te aportaremos nosotros?
- Una cultura de trabajo emprendedora, creativa y acogedora
- Oportunidades de aprendizaje y desarrollo
- Una empresa internacional con muchas oportunidades de crecimiento profesional
- Un paquete competitivo de compensación y beneficios
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.